FAQ-Downloading

The following tutorial explains how to download files to computers running Windows 7, XP or Vista.

After making a purchase, you will receive a download link for your file. In order to download your file, follow these steps:

1. In order to download the file to your computer, click the highlighted link next to the download arrow icon. If you encounter problems, try the “Trouble Downloading” link for additional troubleshooting tips:

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2. Once you click this link, a box will appear similar to the one shown below asking what you would like the computer to do with the file. You can either open it at its current location, or download the file to your computer. Click the “Save File” link, then click “OK”:

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3. After clicking “OK”, the file should download to your computer. A box similar to the one below should keep you informed as to the download progress of the file:

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4. Once the file is downloaded, your journal is ready to open and enjoy. If you are unsure about where the file downloaded on your computer, there are a number of ways to find it. The easiest way to do this is to perform a system search on your computer. If your computer uses a Windows operating system, there should be an icon at the very bottom left hand corner of your screen that says “start” or will display this icon:

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5. Clicking this icon will take you to the start menu for your computer. In Windows 7 and Vista, you will see a search box appear at the bottom of the menu. In Windows XP, you will have to click on the magnifying glass icon that says “search” on the right hand side of the start menu. Entering a keyword such as the issue number will help your computer locate the file. You can also try “ww1aero” or “skyways” (no spaces). The results of your search will appear, and you should see a pdf file with the issue title. You can click on the file name to open the journal, or you can use the following step to determine the file’s exact location.

6. To determine exactly where the file is, click on the file name with the button on the right side of your mouse; a menu will then appear. Click “properties” and a box will appear with information pertaining to that file. The box will contain the exact location of the file on your hard drive.

For additional help locating files on your computer, we suggest the following links: Click here for additional help for computers running Internet Explorer 7 or 8 with Windows Vista. Click here for additional troubleshooting help.